Do you know the secret to making smarter leadership decisions? 🌟
It’s not just about collecting data—it’s about getting the right input!
Providing clear context when asking your teams for feedback can lead to actionable insights and better results.
How to Provide Clear Context for Better Decisions:
1. Outline the Situation:
- Start by explaining what’s happening. For example, “We’re trying to improve our customer service and need your help figuring out what to change.”
- Explain why their input matters and how it fits into the bigger picture
2. Share the Goals:
- Clearly state what you aim to achieve, whether it’s improving efficiency, enhancing customer experience, or reducing complaints.
- When goals are transparent, employees can provide targeted suggestions that align with the organization’s vision.
3. Explain Challenges:
- Mention any obstacles that may affect the process. For instance, “We’ve had trouble with long wait times and need ideas on how to fix this.”
- This helps your team focus on realistic, practical solutions.
Ask Specific Questions:
- Instead of asking vague questions like “What do you think?”, try asking, “How can we make our customer service more efficient?”
- This leads to more relevant and actionable feedback.
Efficiency in Action
Consider the success of a recognition program implemented by a mid-size tech company. By providing clear context and asking for targeted input, the company introduced monthly peer-to-peer awards and leader shoutouts.
As a result, employee productivity increased by 20%, and project turnaround times improved significantly.
This leads to more relevant and actionable feedback.
How Intandid Can Help
At Intandid, we specialize in empowering leaders to make smarter decisions by leveraging effective communication and strategic feedback mechanisms.
If you are ready to transform your workplace, let us help you build a culture of clarity and recognition today! Contact us to schedule a discovery call.
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