Think feedback is just about fixing mistakes? It’s also the key to unlocking untapped potential.
Feedback is one of the most underutilized drivers of growth in the workplace. When done right, it not only improves individual performance but also strengthens team dynamics, fuels innovation, and boosts employee engagement.
A Surprising Stat: The Value of Real-Time Feedback
A Gallup study found that employees who receive meaningful feedback are 3.6 times more likely to be engaged at work (Gallup, 2019). Yet, too often, feedback is either vague, poorly timed, or focused solely on mistakes—leaving potential growth untapped.
A Real-Life Success: Lycée Français de Shanghai
One of our recent successes was with the Lycée Français de Shanghai, where the management team faced challenges with year-end reviews and daily feedback. Intandid designed a bespoke, full-day workshop to address these issues.
The training emphasized growth-focused and actionable feedback, equipping leaders with tools to enhance their communication and leadership skills.
The results were transformative:
- Leaders reported greater confidence in delivering constructive feedback.
- Participant satisfaction was rated 8.96/10 for its content, usefulness, and learning value.
This empowered team is now better equipped to foster a culture of constructive feedback and continuous improvement.
The Intandid Feedback Framework
At Intandid, we skip the outdated ‘Sandwich’ feedback method. No one likes sugarcoated criticism! Instead, we use the Facts and Effects framework, a simple and effective approach:
Start with the Facts:
Share observable actions without judgment.
Example: “In yesterday’s meeting, you interrupted your teammates three times.”
Explain the Effects:
Highlight the impact of those actions.
Example: “That made it hard for others to share their ideas and slowed things down.”
Lead the Way Forward:
Engage the employee in finding a solution.
Example: “How can we make sure everyone gets a chance to speak next time?”
But we don’t stop there. We also teach leaders how to ask better questions before giving feedback, ensuring they understand the full picture. After sharing feedback, we guide them on leading discussions that foster collaboration and growth.
Why Actionable Feedback Matters
Transforming feedback into actionable growth brings tangible benefits to organizations:
- Stronger Relationships: Feedback delivered with empathy builds trust.
- Improved Performance: Growth-focused conversations boost productivity.
- Fostering Innovation: Constructive feedback fuels creative solutions and adaptability.
Ready to Lead with Impact?
Feedback isn’t just a tool—it’s a driver for empowerment and innovation.
Let’s create a workplace where feedback fuels growth, trust, and success. Contact Intandid today to build a culture of actionable feedback growth.
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